Unless otherwise indicated, all deliveries are made to the street level. Any problems concerning the physical integrity, correspondence or completeness of the Products received must be reported within 3 (three) days of delivery.īartolomeo Italian Design S.R.L has the right, at its sole discretion, to deliver the Products ordered by a courier chosen by you. If the courier's document is signed without adding any "reserve", the Customer will not be able to make any objection to the external characteristics of what was delivered. A copy will be sent to Bartolomeo Italian Design S.R.L. These reservations must be confirmed to the transporter by registered letter with return receipt within 3 (three) working days following the delivery of the Products. If the Customer finds any anomalies, he must refuse the delivery of the products or put in writing his reservations, detailed and dated. that the packaging is intact, not damaged or wet or otherwise altered, and to check the integrity of the contents. that the number of packages delivered corresponds to what is indicated in the transport document attached to the shipment Therefore, upon delivery, Bartolomeo Italian Design S.R.L recommends the Customer to check the status of the Products delivered before signing the acknowledgment of receipt, and in particular: Upon delivery, the Customer must verify the content, conformity and status of the Product (s). Most of our products travel pre-assembled: assembly is often quite simple, usually consisting of assembling already defined parts. The waiting days indicated in each product are meant as working days and as such they exclude holidays and plus occasional days attached to holidays.įor the products available in stock, it is also possible to ask for pick-up at the headquarters, by booking an appointment with our collaborators.ĭeliveries are intended exclusively for street level: no deliveries are made to the floor by the transporters (contact customer service to arrange delivery to the floor) and the collection of used vehicles is not envisaged.īartolomeo Italian Design S.R.L does not offer assembly services unless previously agreed in writing. Items are delivered by fast courier (TNT)įor bulky items, our reference courier is Tramo - DMI specializing in the transport of furniture Normally forwardings take place when all the goods are ready, but for different needs You can specify Your preferences in the order notes or contact our customer service (by mail or phone), we will do everything to do as You prefer.įorwarding of articles is free in Europe (except Estonia, Latvia, Lithuania, Cyprus, Andorra, UK and smaller islands)Īll the Extra UE shipment are DAP, custom fees and taxes are excludedĭelivery times vary depending on the size of the products purchased, compatibly with the production and availability in stock: The goods can be delivered to any address specifying the complete data at the time of ordering. Whatever product is purchased, we want You to have the best possible service.
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